Shipping policy
SHIPPING POLICY
At RAIN by Tintu Thomas, we strive to process and ship all orders as quickly as possible.
Processing Time
- In-stock items are typically shipped within 1–2 business days.
- For out-of-stock or pre-order items, we will notify you of the estimated restock and shipping timeline.
Shipping Destinations We currently ship within the United States and Canada only.
Expedited Shipping If you wish to expedite your order, please contact us immediately after placing the order so we can provide you with better and faster options.
Tracking & Delivery Once your order leaves our warehouse, you will receive a shipping confirmation email with tracking information. We are not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier. If you experience an issue with delivery, please contact the carrier directly using your tracking number.
Potential Delays Please note that delivery times may be affected by high order volumes, holidays, adverse weather conditions, or carrier delays. We will keep you informed of any additional delays. While we work diligently to ensure timely delivery, we cannot guarantee specific arrival dates.
International Shipping At this time, we only ship within the United States and Canada.